We ship from our Sunshine Coast, Australia based warehouse.
A tracking number will be provided as soon as your order is dispatched.
All orders are sent with signature on delivery with Australia Post.
We understand the importance of keeping postage costs low for our customers, so we have made every effort to make it as cheap as possible for you.
FREE REGISTERED SHIPPING Australia wide on over $150
Registered Post starts from $9.95
Express Post starts from $14.95
Australia Post are responsible for your parcel once it has been dispatched. If you would like to know the status of your order, please check the tracking information sent to you and in the first instance, contact Australia Post directly for any further updates.
Selecting Express Shipping at checkout does not speed up order turn around time. Normal turnaround times will still apply.
A ‘pre-order’ is an item of high demand and is in transit to us from our manufacturer. Pre-order items have an ‘estimated release date’ which is the date given to us by the shipper for when it will arrive to us. The ‘estimated release date’ is advertised on the listing. Stock can arrive earlier, or later, than the ‘estimated’ date that is given. Customs and transit delays are unforeseen and unpredictable but sometimes do occur which can delay items arriving.
Orders containing a pre-order item will be held until the pre-order item is in stock, the entire order will then be sent in the next day’s dispatch. If you would like your other items sent earlier please purchase in two separate transactions.
If you would like an update on your pre-order purchase, please feel free to contact us.
T-Leaf Collections ships worldwide for all products. Our rates are based on the size and weight of your parcel and where you are located. Rates are only calculated up to 2kg. If a rate is not showing please get in contact with our team via email so that we can arrange a quote for you - hello@tleafcollections.com.au
Please note all taxes/import duties (if any) are the responsibility of the customer. Please ensure you familiarise yourself with the regulations for your country
before purchasing.
For further information on our Shipping and Delivery Policy please click here.