Terms & Conditions
Refunds and Exchanges
- If there is a problem with your order and the error is on our behalf, we will correct this as soon as possible.
- Please choose carefully as we do not offer exchange/returns if you change your mind.
- We take a great deal of care to ensure that your package arrives safely, however in the rare case that your item gets damaged or goes missing we are not held responsible.
- Please note custom orders and sale items are strictly non refundable and cannot be exchanged for change of mind, so please choose carefully.
- Any claims must be made within 5 business days.
- All of our products are completely unique due to the different grains within the timber we use. Some imperfections may be present and we believe these variations add to the natural quality of the product.
- Subject to 'Refunds & Exchanges' we do not offer refunds or exchanges.
Discounts and Vouchers
Discounts and vouchers cannot be applied after the purchase is complete. If you forgot to use your discount code or voucher, keep your eyes open for new offers in the future. Discounts cannot apply to existing orders.
All Promotional codes and discounts are non-transferable. They must be redeemed by the allocated time frame. If not used by the allocated time frame there will be no extension or reactivation.
Sale prices apply only to products for purchase directly through our online store.
Discounts and Vouchers are unable to be used for wholesale accounts.
Product Safety Warning
WARNING! CHOKING HAZARD. THIS IS NOT A TOY. The product may contain small magnet(s). Swallowed magnets can stick together across intestines causing serious infections and death. Seek immediate medical attention if magnet(s) and/or small parts are swallowed or inhaled. This product contains small parts and a long chord and could be a choking hazard. These are not designed as toys and should never be left unattended with children or hung above or within reach of a child's bed or cot. Ensure that they are hung securely and out of the reach of children at all times.
Unless otherwise stated, copyright in the information and images and products on this website, extending to all Social Media is owned by or licenced to T-Leaf Collections. This website and the content of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any purpose, unless specifically authorised by law or in writing by T-Leaf Collections. Please do not copy or use our images from our website without permission or authorisation. Copyright 2014, T-Leaf Collections ALL RIGHTS RESERVED.
T-Leaf Collections, Memory Drops®, Bow Drops, Dream Drops and all associated logos are trade marks or registered trade marks of T-Leaf Collections. These trade marks (whether registered or unregistered) must not be used or modified in any way without the written consent of T-Leaf Collections.
Please DO NOT copy or alter our Memory Drops® design in any way, shape or form. In doing so you will be in breach of copyright laws. Our Memory Drops® are copyright © and trademark (®) protected. We have worked extremely hard on creating something unique and original to bring to our customer base and this business is how we maintain our livelihood. We are all trying to shine and reach our goals, so remember to find your own inner-creative! Taleah x